|Weekly Open Enrollment Update|
Special Call Center HoursLast Enrollment FairsRenewing Customers & Plan ChangesWebinar Recordings
Thank You for Being Our Partner!
Access Health CT Team
Special Call Center Hours
This Week Only:
Monday – Friday8:00 AM – 8:00 PM
Saturday, Dec 159:00 AM – MIDNIGHT
New Hours Starting on Monday, Dec 17:
Monday – Friday 8:00 AM – 6:00 PM
Saturdays 9:00 AM – 3:00 PM
Sat, Dec 22 – CLOSED
Mon, Dec 24 – 8:00 AM – 2:00 PM
Tue, Dec 25 – CLOSED
Sat, Dec 29 – CLOSED
Mon, Dec 31 – 8:00 AM – 2:00 PM
Tue, Jan 1 – CLOSED
Final Enrollment Fairs
We are hosting 2 more Enrollment Fairs during Open Enrollment – spread the word for CT residents!
Free in-person help with applications from an Enrollment Specialist or Broker
Saturday 10 AM – 2 PM
20% Discount on LYFT rides to and from Enrollment Fairs
Jonathan Law High School
20 Lansdale Avenue
LYFT Code: MILFORDOE
UConn Stamford Auditorium
1 University Place
(Free Parking: Summer Street Parking Garage)
LYFT Code: STAMFORDOEFAIR
Renewing Customers & Plan Changes
Customers who were re-enrolled for 2019 will start receiving paperworkfor their new 2019 plan this week. We need your help in guiding these customers.
> Risk Group: Renewing Customers with Cost Increases
A group of renewing customers who were automatically re-enrolled will see significant increases in their monthly health insurance costs next year – unless they change their current plan selection before the end of Open Enrollment.
We have been reaching out to these customers by email, mail and phone to make sure they understand the details of their 2019 plan and the next steps they should take if they want to change it. If any of your clients fall into this category, there are some quick steps below to get them back on track.
To Change a 2019 Plan Selection Before Open Enrollment Ends:
1. Sign In to your account at AccessHealthCT.com.
2. Click “Report a Change in Income or Household” under Quick Links.
3. Make sure all household information is updated, including – income, home & mailing addresses, email address and phone number.
4. Compare 2019 Plan Options & Pick a New Plan for 2019