| Weekly Open Enrollment Update Special Call Center HoursLast Enrollment FairsRenewing Customers & Plan ChangesWebinar Recordings Thank You for Being Our Partner! Access Health CT Team Special Call Center Hours This Week Only: Monday – Friday8:00 AM – 8:00 PM Saturday, Dec 159:00 AM – MIDNIGHT New Hours Starting on Monday, Dec 17: Monday – Friday 8:00 AM – 6:00 PM Saturdays 9:00 AM – 3:00 PM Upcoming Holidays: Sat, Dec 22 – CLOSED Mon, Dec 24 – 8:00 AM – 2:00 PM Tue, Dec 25 – CLOSED Sat, Dec 29 – CLOSED Mon, Dec 31 – 8:00 AM – 2:00 PM Tue, Jan 1 – CLOSED Final Enrollment Fairs We are hosting 2 more Enrollment Fairs during Open Enrollment – spread the word for CT residents! Free in-person help with applications from an Enrollment Specialist or Broker Saturday 10 AM – 2 PM 20% Discount on LYFT rides to and from Enrollment Fairs Register Now December 15 Jonathan Law High School 20 Lansdale Avenue Milford LYFT Code: MILFORDOE December 15 UConn Stamford Auditorium 1 University Place Stamford (Free Parking: Summer Street Parking Garage) LYFT Code: STAMFORDOEFAIR Renewing Customers & Plan Changes Customers who were re-enrolled for 2019 will start receiving paperworkfor their new 2019 plan this week. We need your help in guiding these customers. > Risk Group: Renewing Customers with Cost Increases A group of renewing customers who were automatically re-enrolled will see significant increases in their monthly health insurance costs next year – unless they change their current plan selection before the end of Open Enrollment. We have been reaching out to these customers by email, mail and phone to make sure they understand the details of their 2019 plan and the next steps they should take if they want to change it. If any of your clients fall into this category, there are some quick steps below to get them back on track. To Change a 2019 Plan Selection Before Open Enrollment Ends: 1. Sign In to your account at AccessHealthCT.com. 2. Click “Report a Change in Income or Household” under Quick Links. 3. Make sure all household information is updated, including – income, home & mailing addresses, email address and phone number. 4. Compare 2019 Plan Options & Pick a New Plan for 2019 Webinar Recordings |